Do you offer gift wrapping?
We’ve got you covered! All of our orders come nicely packaged in a gift box, ready for gift giving.
When will I receive my order?
We know you want your order ASAP. Orders will ship in 2 – 3 business days.
Once your order ships, there is an estimated delivery time of 2-4 business days, depending on your location. The shipping times listed are “close” but not guaranteed, as a number of factors can slow down an order once it leaves our hands (such as weather, the holiday season, etc). For this reason, we are not responsible for the time in which a package travels once it has been accepted by USPS.
SHIPPING DELAY – If your order has not arrived by the estimated delivery time, please feel free to let us know via email or our contact form. A number of factors can influence mail speeds (weather, holidays, etc), so we may ask that you wait an additional 7 days just in case your order is caught up at a USPS sort facility. If after 7 days your order has not arrived, we will do everything we can to help.
What company do you use to ship the orders?
We ship all orders via USPS First Class Mail.
Where do you ship from?
All of our products ship from Iowa.
What if my order is wrong when it arrives?
We don’t mess up often, but if we do, we will always take care of the issue for you. If for any reason your order is incorrect, please don’t hesitate to let us know within 3 days so that we can fix your order ASAP.
Do you accept returns?
We want you to be satisfied with your purchase. Please contact us with any issues within 3 days after delivery, so we can help resolve them. We do accept returns of some merchandise within 7 days after delivery. Due to the nature of our some of our products, we cannot accept returns on personalized or custom orders. This includes all products with a date added on it. These orders cannot be resold, therefore, we ask that you please contact us with any questions before making a purchase.
How do I return an item?
1) email Missy at firstname.lastname@example.org; Please include your name, address, what you ordered, and why you need to return the item.
2) We will email you a return postage label to mail the item back via any USPS location.
3) Mail your item back within 7 days after you receive the return label. A $5 return fee will be deducted from your refund if your package is not scanned into the USPS tracking system within 7 days.
4) We will refund your payment in full to your original payment method within 7 days of your return package being delivered.
Free shipping on all orders from USA
7 day money back guarantee
Safe shopping guarantee